Thompson Diamond Service: Breakdown Service to keep your fleet moving

Thompson Diamond Service: Fleet Maintenance to Keep You Moving!

Improve your UPTIME and lower your total cost of ownership when you trust your breakdown service to the experts. Thompson Diamond Service provides a team of knowledgeable Dedicated Repair Advocates, equipped and able to manage all your truck service needs. For a flat monthly fee, you can leave all your breakdown and maintenance service to one trusted partner. Your Dedicated Repair Advocate will: Gather all relevant information to identify the best solution to get your truck back on the road, identify the nearest and best facility, schedule necessary service and towing, help to source parts nationwide to ensure you’re getting the best price and availability, and continue to facilitate and monitor all repairs through completion. All of this while keeping in close contact with you AND taking care of your driver, removing the extra stress that goes into a breakdown. 


Who can sign up? This program is available to anyone with trucks! Our Dedicated Repair Advocates are equipped to handle all makes and models. Do your trucks travel the country? No worries! Our team of professionals can facilitate a repair anytime, anywhere.
How much does it cost? For $125 per VIN per month, you will get complete access to a Thompson Dedicated Repair Advocate, who will manage all breakdowns and repairs and ensure your trucks have maximum UPTIME. *For customers interested in signing up 26+ units, ask about our Platinum Level Service! 
What's in it for me? Time and talent are rare commodities. This program gives you time back in your day to focus on what really moves the business forward. By leaving the truck repairs and maintenance to the Thompson Diamond Service team, you can trust that repairs are getting done quickly and efficiently by an expert who knows all the ins and outs. 
Sign up & next steps? Sign up is simple and easy. First, customers will work with the Thompson team to complete the contract. Next, Thompson will connect to your truck’s telematics system. If you do not currently have a telematics system, we will install it at no additional charge! And that’s it, our Dedicated Repair Advocates will take over everything from there so you can get back to your business.