Mission, Vision, Values
MISSION: Doing whatever it takes to help deliver what matters.
Every day, in every interaction, we are doing all that we can to help our customers get back on the road. Our team is empowered to make the best decision to keep drivers in their trucks, and trucks moving forward. Afterall, our customers have customers, too, and a down truck can mean empty shelves or delayed deliveries. Thompson is proud to keep goods moving in our towns and across America. It is the driving force behind all that we do.
VISION: We employ the best people, who provide superior service and solutions to help our customers succeed.
Our company culture is focused on rewarding high performance and attracting and retaining those that are committed to our mission of helping to deliver what matters. Our team members are experts in their field and are empowered to make decisions in the moment to serve the customer. As a result, Thompson is the market leader when it comes to problem solving, customer service, and innovation. Together with our manufacturers, we offer the best suite of products and services to keep our customers moving forward.
VALUES: Safety, integrity, quality, customer satisfaction, sense of urgency.
These five core values are the foundation for every decision we make. Our mission is to whatever it takes to help deliver what matters. Implicit in this mission is that we will maintain safety, never compromise the quality or integrity of our work, and always strive to exceed customer expectations as quickly as possible.